How do I know my money has been sent?
Once your payment has been sent, you will receive a Payment Reciept immediately, outlining the time, date, and amount sent. So you can file this for your own piece of mind.
How long does my money take to get to the beneficiary?
Usually transfers will reach the beneficiary the same day depending on the time sent. Some destinations may take longer depending on the time difference to the country your payment is being sent to. Currencies 4 You will be able to advise you appropriately
How do I open an account?
What is the best way to transfer money to you?
How do I become a Partner?
How do I know my money is secure?
Equals Money is a trading style of FairFX PLC. FairFX PLC is authorised and regulated by the Financial Conduct Authority to provide payment services. (Financial Services Register No: 488396)
Ebury Partners UK Limited are authorised and regulated by the Financial Conduct Authority as an Electronic Money Institution. (Reference Number 900797)
The FCA requires us to meet standards across three areas. Our Partners exceeds all three of these standards which cover:
- Capital Adequacy – The levels of capital requirements are based on our level of activity. The FCA reviews our capital adequacy on an annual basis.
- Client Protection – Our client funds are held in segregated accounts, entirely separate from our own operating accounts, so client funds are always safe.
- Robust Internal Risk Management – We have strict governance and operational processes in place to scrutinise the accuracy of each of our transactions, with appropriate involvement from our Directors. Compliance with our governance and processes is regularly audited.
If you have any other questions or queries which have not been covered above please email email@example.com and we will be happy to answer your questions.