FAQ


How do I know my money has been sent?

Once your payment has been sent, you will receive a Payment Reciept immediately, outlining the time, date, and amount sent. So you can file this for your own piece of mind.

How long does my money take to get to the beneficiary?

Usually transfers will reach the beneficiary the same day depending on the time sent. Some destinations may take longer depending on the time difference to the country your payment is being sent to.  Currencies 4 You will be able to advise you appropriately

How do I open an account?

To open a free no obligation account with our organisation, visit our website and open an account online.

What is the best way to transfer money to you?

Bank to bank transfers are the only way to transfer funds to your account with us, this can be done online, via telephone banking or simply pop into your local branch. We do not accept cash or cheques.

How do I become a Partner?

To become a partner please visit the Partners section of our website, all you need to do is complete the form and submit this to us. Once we receive this a designated member of our team will contact you and inform you of all the benefits.

How do I know my money is secure?

Equals Money is a trading style of FairFX PLC. FairFX PLC is authorised and regulated by the Financial Conduct Authority to provide payment services. (Financial Services Register No: 488396)

Ebury Partners UK Limited are authorised and regulated by the Financial Conduct Authority as an Electronic Money Institution. (Reference Number 900797)

The FCA requires us to meet standards across three areas. Our Partners exceeds all three of these standards which cover:

  • Capital Adequacy – The levels of capital requirements are based on our level of activity. The FCA reviews our capital adequacy on an annual basis.
  • Client Protection – Our client funds are held in segregated accounts, entirely separate from our own operating accounts, so client funds are always safe.
  • Robust Internal Risk Management – We have strict governance and operational processes in place to scrutinise the accuracy of each of our transactions, with appropriate involvement from our Directors. Compliance with our governance and processes is regularly audited.

If you have any other questions or queries which have not been covered above please email info@currencies4you.com and we will be happy to answer your questions.

What's Going On?

Currencies 4 You Ltd is a company registered in England and Wales (registered no. 06866898). Registered office: Regus House Victory Way Admirals Park, Crossway, Dartford, Kent, DA2 6QD. Currencies 4 You Ltd Payment and Foreign Currency Exchange Services are provided by Currency Cloud Limited, Equals Money and Ebury Partners UK Limited. Currency Cloud Limited. Registered in England No. 06323311. Registered Office: Stewardship Building 1st Floor, 12 Steward Street London E1 6FQ. The Currency Cloud Limited is authorised by the Financial Conduct Authority under the Electronic Money Regulations 2011 for the issuing of electronic money. FCA registration number: 900199. Equals Money is a trading style of FairFX PLC. FairFX PLC is authorised and regulated by the Financial Conduct Authority to provide payment services. (Financial Services Register No: 488396). Currencies 4 You Ltd is partnered with Ebury Parnters UK Limited as its Programme Mananger. Ebury Partners UK Limited are authorised and regulated by the Financial Conduct Authority as an Electronic Money Institution. (Reference Number 900797). Ebury Partners UK Ltd is registered with the information commissioners office with registration number: ZA345828. | Terms and Conditions | Privacy Statement | Careers